Culturally appropriate care (also called ‘culturally competent care’) is sensitive to people’s cultural identity or heritage. It means being alert and responsive to beliefs or conventions that might be determined by cultural heritage.
Cultural identity or heritage can cover a range of things. For example, it might be based on ethnicity, nationality or religion. Or it might be to do with the person’s sexuality or gender identity. Lesbian, gay, bisexual and transgender people have a particular culture.
We at Friar Gate Surgery aim to provide all of our patients with excellent clinical care but appreciate that part of our service is also to be sensitive to cultural needs. At Friar Gate Surgery we aim to continuously improve our service quality, staff training and development to reflect our commitment to continuing to provide a service for all patients.